Nicole Hewitt

Head of Client Experience

Nicole is the Head of Client Experience at Wiggam Law, based in Charlotte, NC. As Head of Client Experience, she is responsible for managing the firm’s marketing and digital strategy, developing new services, and leading initiatives to enhance the firm’s client experience. Through a focus on continuous improvement and innovative service offerings, Nicole is dedicated to fostering a seamless and positive experience for all clients, ensuring that each interaction reflects the firm’s commitment to excellence.

Nicole graduated Summa Cumme Laude from Clemson University with a B.A. in Chinese and International Business and was a member of Calhoun Honors College. She earned a certification in UX Design from General Assembly in London. She has worked in global markets, including London, New York City, and Shanghai, where she developed a deep understanding of the importance of collaboration, critical thinking, and delivering practical solutions that align business goals with customer needs.

Outside of the office, Nicole enjoys spending time with her husband and daughter, traveling, trying out new recipes in the kitchen, and reading.

At a make-your-own sundae bar, what toppings are you choosing?

The better question to ask is which toppings am I NOT choosing! I love them all!

What is your favorite app on your phone?

Target – I’m always on there looking for deals